Privacy Overview
Our privacy commitment
Pacific Detectors respects your privacy and is committed to handling personal information responsibly, transparently, and in full compliance with applicable law in New Zealand and Australia.
What we collect
Business contact details (name, email, phone, organisation) and website and app analytics data (usage patterns, device type, IP address).
Why we collect it
To respond to enquiries, manage business relationships, deliver products and support, and improve our digital services. We collect only what we need.
How we protect it
Secure, access-controlled systems, encrypted transmission, and staff trained in privacy obligations. Information is retained only as long as needed.
Your rights
You may request access to, correction of, or deletion of your personal information at any time. Contact us using the details below.
Cookies and analytics
We use essential cookies to keep our website and app functional, and analytics cookies to understand usage. Non-essential cookies can be turned off in your browser.
Third parties
We do not sell personal information. We share data only with service providers who support our operations, and only under appropriate contractual protections.
Regulatory standards we adhere to
Privacy Act 2020 (NZ)
We comply with all 13 Information Privacy Principles (IPPs) overseen by the Office of the Privacy Commissioner (OPC). privacy.org.nz
Privacy Act 1988 (Cth)
We comply with all 13 Australian Privacy Principles (APPs) and the Notifiable Data Breaches (NDB) scheme, overseen by the OAIC. oaic.gov.au
Questions or complaints
If you have any questions about how we handle your personal information, or wish to make a request or complaint, please contact our Privacy Officer. If you are not satisfied with our response, you may escalate to the OPC (NZ) or OAIC (AU).